Qualifying items over $99.00 will receive free expedited
shipping in the contiguous (lower- 48) United States.
These items should arrive in 2-5 business days, depending
on your location.
Products that qualify for free two-day shipping will be
delivered in 1-2 business days. Orders placed after 3 pm
EST time will ship the next business day.
Oversized / Overload items should arrive in 3-10 business
days.
Eligible items for free shipping: Most
products over $99 will receive free expedited shipping
in the contiguous (lower- 48) United States. These items
should arrive in 2-5 business days, depending on your
location.
Non-eligible items for free shipping:
Items that are below $99 or weigh over 150 pounds do not
qualify for free shipping.
Delivery Times
We do our best to ship every order on the same day. Every
order for in-stock items placed on business days up to
3:00 PM ET (Eastern Time) are generally shipped the same
day.
If there is a problem with your order you will receive an
e-mail within one business day to give you you more
information about the situation.
Shipping Destinations
IPC Store ships throughout the U.S., exclude the
non-contiguous states of Alaska and Hawaii, and all other
off-shore insular areas, such as American Samoa, U.S.
Virgin Islands, Northern Mariana Islands, Guam and Puerto
Rico
Delivery Requirements
A signature is required for most UPS and FEDEX shipments
upon receipt. Someone must be at the address to receive
the package and sign for it. Packages cannot be rerouted
or picked up from UPS. If you require additional help to
receive your package, please contact us.
Damaged / Missing Items upon delivery
Damaged in delivery: If you have found
damage to the package please refuse shipment if the damage
is external or notify us within 24 hours if the damage is
to the product inside the box. We can not accept damage
claims after 24 hours. If merchandise is missing, please
keep the original shipping carton and contact us in 24
hours so we can issue a damage claim with carrier. Please
don't return the merchandise without going through these
steps, as it delays the replacement of the order or the
issuance of a credit. Missing items: All missing items claim
must be reported within 2 business days of delivery,
contact us to report a missing item from your shipment. TV's or other items shipped by truck:
Upon delivery, please inspect the item box for any outside
damages, if there are any
DO NOT ACCEPT THE PACKAGE! Do not sign the delivery manifest until you have
inspected the item.
Once you sign for the item, you are accepting the product
as is. If the merchandise is damaged, please make the
notation on the delivery manifest, and have the person
delivering the merchandise sign as well. Contact us within
48 business hours to report the damage.
Shipping Rates and Policies
Please read these Shipping Rates and Policies carefully
before using Our Service.
Shipping Rate Estimate
Shipping Rate Estimate - shown during
the checkout process is for estimaton purposes only.
Exact shipping fees are unknown until the order has been
processed. Exact shipping fees are calculated using
destination (shipping address), the dimensions and/or
weight of the package(s), the shipping method and the
published shipping carrier and courier rates. An
additional 5.00 USD handling fee may be applied for
product inspection and repackaging.
Shipping Methods
USA: UPS, USPS, or FEDEX - The shipping
cost depends on Zip/Postal Code and dimensions and/or
weight of the package(s). IPC Store ships throughout the
U.S., exclude the non-contiguous states of Alaska and
Hawaii, and all other off-shore insular areas, such as
American Samoa, U.S. Virgin Islands, Northern Mariana
Islands, Guam, and Puerto Rico.
Free Two-Day Shipping: Products that
qualify for free two-day shipping will be delivered in 2
business days. Orders placed after 3 pm EST time will be
shipped the next business day. This promo cannot be
combined with products that are not eligible for free
two-day shipping.
Customs Duties and Taxes
You must clear your order with customs and you will be
responsible for any taxes, fees or duties at your end.
Couriers and Tracking
If you provide us with a valid email address, we will
send you a tracking number for your order once it has
been shipped. We ship either UPS, FEDEX or USPS
whichever courier provides the best combination of
savings to you and reliability of delivery for your
area/country. If you track your package and see a
discrepancy in delivery information please call us
immediately at
800-676-8680
Delivery Requirements
A signature is required for most UPS and FEDEX shipments
upon receipt. Someone must be at the address to receive
the package and sign for it. Packages cannot be rerouted
or picked up from UPS. If you require additional help to
receive your package, please contact us.
Cannot Ship to P.O. Boxes
Due to the shipping carrier and courier restrictions we
do not offer shipping to P.O. Boxes at this time.
Shipping Issues
Please order far enough in advance to allow for any
delivery delays. We are not responsible for any carrier
delays due to holidays or weather conditions. We rely on
UPS or USPS to deliver your order on time. We do not
offer reimbursements for delayed shipments. Please feel
free to call
800-676-8680
or email us if you need special assistance, expedited
shipping or any more information.
Please make sure you give us the complete correct
address (i.e. apartment or suite numbers) for your order
so UPS/USPS/FEDEX can deliver your package without any
problems. You may be charged additional fees for address
changes or rerouting. If you refuse or are unavailable
to sign for your package and it is returned to us, you
will be charged the additional return shipping cost.
Lost or Stolen Shipments
If your order was signature required and is lost or
stolen by the shipping courier we CAN send replacement
product out at your cost and then if we receive claim
money from UPS for first order we will refund your card
in full (this takes three to five weeks). Replacement
products must go signature required.