FortiCare 24x7 Comprehensive Support, Extended service agreement (renewal), advance parts replacement, 1 year, shipment, response time: NBD, for P/N: FG-100F, FG-100F-BDL-980-60, FG-100F-BDL-988-36, FG-100F-BDL-988-60
Secure SD-WAN protects against cyber threats with a simple, low-cost, and easy-to-implement solution.
We know that the Fortinet Security Fabric is important to your business, so everyone at Fortinet works hard to make sure that your deployment goes well and that you can keep your business running.
FortiCare device-based support is the foundation of the support services, providing firmware updates, technical support, and foundational FortiGuard subscriptions for dynamic policies.
Two levels are available: 24x7 and Advanced Support Engineer (ASE). ASE provides higher ticket servicing for faster starts and ticket resolution.
Our team learns about your processes and deployments and shares knowledge, resulting in better operations and faster recoveries. There are two programs: enterprise and service provider.
We know that you want to get started quickly and sometimes just need some extra resources.
Planning for hardware faults can be difficult, and Fortinet has some options to help. When space is tight, plan on a four-hour parts delivery.
When you need help with a physical swap, choose four-hour parts with an engineer. When you want to self-dispose, we also have Secure RMA.
| Number of years | 1 year(s) |
| Product type | Renewal |
| Service type | Next Business Day |
| Service time (days x hours) | 24x7 |
| Compatibility | FG-100F, FG-100F-BDL-980-60, FG-100F-BDL-988-36, FG-100F-BDL-988-60 |
on eligible items over $99
30 days
PayPal, Mastercard, Visa, Apple Pay etc.
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